Do you have a third-party grant writer or other key external person who needs access to your FEMA GO account? This big change is for you.
From FEMA Grants News
Starting July 2, 2024, external users of the FEMA GO system will be required to access FEMA GO using login.gov.
FEMA employees will continue to access FEMA GO with their PIV-card. To learn more about login.gov, create or manage your account visit: What is Login.gov? | Login.gov.
FEMA GO users will continue to sign in the old way for now.
Beginning July 2, 2024, FEMA GO external users will be required to sign in to FEMA GO using login.gov. Starting July 2, the FEMA GO login page will look similar to the image below.
Screenshot of prototype of Login.gov for accessing FEMA GO starting July 2, 2024
Are you ready for the upcoming change?
Here are some Helpful TIPS to prepare external FEMA GO users for the upcoming July 2 change:
TIP 1: If you already have a login.gov account, sign in to Welcome | Login.gov to ensure that your FEMA GO email account is added to your Login.gov profile to avoid any sync issues. If you need to find your FEMA GO email account, contact your Authorized Organization Representative (AOR) or Subrecipient Authorized Representative (SAR), they can view emails displayed under My Organization | Manage my Team in FEMA GO.View the FEMA GO Startup Guide for step-by-step instructions on how to manage teams in FEMA GO.
TIP 2: If you need to create a login.gov account go to Create your account | Login.gov and add your FEMA GO email account to avoid any sync issues.
TIP 3: If you are the Authorized Organization Representative (AOR) ensure that your SAM.gov email is added to your Login.gov profile. You can add multiple emails to your Login.gov profile.
TIP 4: Login.gov recommends that you use a personal email address and not your work email address. Why? If you leave your job, you’ll no longer have access to that email address. Without access to that email address, it will be much harder to verify who you are, if you ever need to reset your password. You also can’t use an email address you share with someone else. But you can add additional work emails to prepare for FEMA GO’s transition to login.gov.
Over the coming weeks, please keep an eye out for future reminders and more information about this important change.
For questions related to the pending adoption of login.gov, users are encouraged to contact the FEMA GO Help Desk. The FEMA GO Help Desk hours of operation are Monday-Friday from 9 a.m. to 6 p.m. ET. The Help Desk accepts phone calls at 1-877-585-3242 and emails at [email protected].
